At Tamarind Global, your privacy is important to us. According to our privacy policy, we handle your information safely and protect it from being misused. We do not share or sell information acquired from you with any third parties. We only use your information to help organize your travels.

We collect the following information from you:

Your name, address, e-mail and telephone contact directly from you when you leave your details with us on our Contact Us page. The details of the web pages you visit from the time you enter to the time you leave our website.

Usage of information

All mail correspondence, conversations and documents between you and Tamarind Global are always kept confidential.

The contact information provided by you is used only to respond to your requests. When you are speaking to our area expert we may use the information you provided to redirect you to particular web pages to increase the relevance of the information you access from our site.

Third party service providers used by Tamarind Global may need to use your information for tours and data processing. These third parties are under a duty of confidentiality of Tamarind Global.

Security

At Tamarind Global, we follow high security standards to protect your information. Your valuable data is protected from perversion, loss or any external amendment. Tamarind Global is careful to restrict access of your information to unauthorized users.

Links to other Sites

Tamarind Global keeps an e-mail list of interested clients to inform them about our company, services and updates. This list will not be sold or shared with any third party.

Updates and Revisions

At Tamarind Global, we continue to update and improve our website. We may also make changes to our privacy policy without prior notice. Any modifications are applicable as they are posted on the site. On visiting our site, you are accepting our terms and conditions.

Contact Us

In case you have any questions regarding our privacy policy, please feel free to contact us at info@tamarindglobal.com

TERMS OF USE

Agreement between user and TAMARIND GLOBAL

This website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your agreement to all such terms, conditions, and notices which are subject to amendment without any notice. You agree to click on the links to and familiarize yourself with the Terms of Use and other terms and guidelines found throughout this website and abide by them if you choose to use the sites, pages or services to which they apply. Further more you shall be liable to comply with all the Terms and Conditions of TAMARIND GLOBAL.

Links to third party sites

This website may contain hyperlinks to websites operated by parties other than TAMARIND GLOBAL. Such hyperlinks are provided for your reference only. TAMARIND GLOBAL does not control such websites and is not responsible for their contents. TAMARIND GLOBAL's inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. You acknowledge and agree that TAMARIND GLOBAL is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that TAMARIND GLOBAL shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

No unlawful or prohibited use

As a condition of your use of this website, you warrant to TAMARIND GLOBAL that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Online bookings

TAMARIND GLOBAL has made this facility available to you as a value-added service. Using this service, you can send in your requests for booking various services offered by TAMARIND GLOBAL. Your request for booking will be processed for confirmation of prices and availability of services requested by you. Only on TAMARIND GLOBAL's confirmation to you about the prices and availability, TAMARIND GLOBAL will be bound to provide you the requested services subject however to you making full payment and complying with the relevant terms and conditions. Any correspondence with you prior to TAMARIND GLOBAL's aforesaid confirmation will not be treated as any acceptance of your request. The online booking of the products and services made available through this website is subject to availability and solely at the discretion of TAMARIND GLOBAL and/or its respective suppliers.

Payments

To confirm your booking, an advance payment is required. Typically, this is 30% of the value of your tour. The balance amount needs to be paid at least 30 days before you arrive in India. We do however, reserve the right to change the amount of advance and the schedule of payment required based on your itinerary. The balance payment may be paid before your departure from your home country or upon your arrival in India, but before the commencement of services. Full payments are required in advance in certain cases such as special train journeys, hotel or resort bookings during peak season (Christmas and New Year for example).

Cancellation policy

In case of any cancellation of tour and travel services, we must be informed in writing. Upon cancellation of tour services after the booking is made with us, you will be charged a 10% service charge as well as cancellation charges as follows: 90-75 days prior to arrival date -10% of total tour package 75-45 days prior to arrival date-20% of total tour package 45 days prior to arrival date-50% of total tour package In case you cancel a trip after its commencement, the refund would be restricted to a limited amount depending on the cancellation policies of the hotels we patronize. For unused hotel accommodation, chartered accommodation and missed meals etc, we do not bear any responsibility or refund. Full cancellations are applicable in certain cases such as special train journeys, hotel or resort bookings during peak season and high occupancy dates.

Refund policy

With regards to unused / unutilized services (those that are paid for and cancelled in advance), the refund amount will be calculated based on the cancellation policy above. Accordingly, the money will be refunded to the person who made the original payment.

Our liabilities and limitations

Tamarind Global acts in the capacity of an agent for the hotels, airlines, transporters, railways and contracors providing other services. All contracts and tickets, exchange orders and receipts issued by us are subject to the terms and conditions under which they provide these services. We shall not be held responsible for any delays or alterations in the program or any expenses incurred directly or indirectly due to flight cancellations, natural hazards, breakdown of transport, accidents, breakdown of machinery or equipment, weather, illness, political closures, landslides or any untoward incidents. We shall not be held responsible for any loss, damage or injury to a person, property or otherwise in connection with accommodation, transportation or other services, directly or indirectly resulting from an act of God, fire, danger, accident, strikes, civil disturbances, war, custom or medical department regulations, defaults or any other conditions beyond our control. We do not have insurance policies covering the expenses for sickness, accident, and losses due to theft or any other reason. Visitors are advised to seek such insurance arrangements in their home countries. Also, all personal property and baggage at all times is at the client's risk.

Liability disclaimer

You agree that you must evaluate, and bear all risks associated with the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content. In this regard, you acknowledge that you may not rely on any content created by Tamarind Global or submitted to Tamarind Global including without limitation information in Tamarind Global, publicity material and in all other parts of the website or pursuant to any service provided by Tamarind Global.

You acknowledge and agree that Tamarind Global may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

a) Comply with legal process. b) Enforce the Terms of Service. c) Respond to claims that any content violates the rights of third-parties; d) Protect the rights, property, or personal safety of Tamarind Global, its employees, consultants, users, business partners, agents and the public.

You understand that the technical processing and transmission of the Service, including content, may involve

a) transmissions over various networks; and b) changes to conform and adapt to technical requirements of connecting networks or devices.

The information, software, products, and services published on this website may include inaccuracies or typographical errors, changes are periodically added to the information herein. Tamarind Global will be entitled to rectify such inaccuracies or typographical errors. Tamarind Global will not be liable / responsible for any decision that you may take based on such inaccurate information.

Tamarind Global and/or its respective suppliers may make improvements and/or changes in this website at any time without notice and in their sole discretion as and when they see fit. Tamarind Global, its affiliates, and/or their respective suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose. All such information, software, products, and services are provided "as is" without warranty of any kind.

Changes are periodically added to the information herein. Tamarind Global may make improvements and/or changes in this website at any time. Advice received via this website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. Tamarind Global and/or its respective suppliers make no representations about the suitability, reliability, timeliness, and accuracy of the information, software, products, services and related graphics contained on this website for any purpose.

Tamarind Global and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall Tamarind Global and/or its directors, subsidiaries, affiliates, officers, directors, employees, agents or suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of this website, with the delay or inability to use this website, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, even if Tamarind Global or any of its suppliers has been advised of the possibility of damages, including liability associated with any viruses which may infect a user's computer equipment.

If you are dissatisfied with any portion of this website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using this website.

Tamarind Global, its affiliates, and/or their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non infringement.

Indemnity

You agree to indemnify and hold TAMARIND GLOBAL, its directors, its officers, employees, subsidiaries, affiliates, agents, and co-branders or other partners, harmless from any claim or demand, including reasonable attorneys' fees, made by you or any third party due to or arising out of services used by you and/or content you submit, post to or transmit through the service, your use of the service, your connection to the service, your violation of the terms of service, or your violation of any rights of another.

General

This agreement is governed by the Indian laws. You hereby consent to the exclusive jurisdiction and venue of courts in Mumbai India, in all disputes arising out of or relating to the use of this website and also with respect to any claim/damages on any account arising out of bookings done through this website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Tamarind Global as a result of this agreement or use of this website. Tamarind Global' performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Tamarind Global' right to comply with governmental, court and law enforcement requests or requirements relating to your use of this website or information provided to or gathered by Tamarind Global with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the remainder of the agreement shall continue in effect. This agreement constitutes the entire agreement between the user and Tamarind Global with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Tamarind Global with respect to this website. A printed version of this agreement shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Reservations and Purchases

When you make a reservation or purchase online with Tamarind Global, we will share information about you and your purchase with our travel suppliers. We will only provide the necessary information to ensure your travel arrangements are confirmed with these travel suppliers. The travel suppliers will use your credit-card information to process your ticket or reservation.

User Account, Password, Security

You will be required to choose a username and a password to enable use of your account. Keeping username and password confidential and secure from misuse is entirely your responsibility. Any transaction (as defined above) or use or activity from your account, giving rise to any liability monetary or legal or otherwise, are your responsibility. Where you have reasons to suspect that there may have been unauthorized use of your account or any breach of security you must immediately inform Tamarind Global. Tamarind Global will not be responsible, under any circumstances whatsoever, for any losses that are incurred due to any misuse of your account by another, with or without your consent or knowledge or by yourself. You must ensure that you exit your account when you end your visit to Tamarind Global.

Also, if any losses are incurred by Tamarind Global or any other person due to misuse of your account by another, it will be your responsibility and at your cost.

Legal Capacity

To transact you must have the legal capacity to enter into this agreement (i.e. you are above 18 years of age and are of sound mind).

Confidentiality Clause

Except as required by law, Tamarind Global will maintain the confidentiality of all user communications which contain personal user information and which are transmitted directly to Tamarind Global. Postings by a user on any message board or in any other manner will not be protected as confidential and Tamarind Global may use and provide information contained in any such postings (including any ideas, concepts, know-how or other intellectual property) to any of its parent company, subsidiaries and affiliates for any purpose whatsoever and as deemed appropriate by Tamarind Global.

Tamarind Global reserves the right to incorporate details like your email, address, telephone number etc on their database for any future correspondence / update / special offer.

Modification of these Terms of Use

Tamarind Global reserves the right to revise these terms and conditions and notices under which this website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of Tamarind Global' website and facilities.